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Help Center
For technical support and questions you can see our forums or contact us via support@madskills.studio
Welcome to our help center! Here, you’ll find answers to frequently asked questions about our website, including digital downloads and forums.
Digital Downloads
Q: How do I download a digital product? A: Once you have completed the checkout process, you will receive an email with a download link. Click on the link to download the product to your computer.
Q: What should I do if I can’t download a product? A: If you are experiencing difficulty downloading a product, please check your internet connection and try again. If the problem persists, please contact us at [insert contact email or form] for assistance.
Q: Can I get a refund for a digital product? A: Refunds for digital products are only available in certain circumstances, such as if you accidentally purchase the same product twice or if the product is defective. Please see our refund policy for more information.
Forums
Q: How do I post a comment on a forum thread? A: To post a comment on a forum thread, simply click on the “Add Comment” button at the bottom of the thread. Type your comment and click “Submit” to post it.
Q: Can I edit or delete a forum post? A: Yes, you can edit or delete a forum post that you have made. Simply click on the “Edit” or “Delete” button next to your post.
Q: What should I do if I see inappropriate content on a forum? A: If you see inappropriate content on a forum, please report it to a moderator or administrator immediately. You can also use the “Report” button next to the post to alert us to the issue.